Legal & Privacy Compliance

Privacy Policy

Nasmed Diagnostics Pvt. Ltd. is committed to protecting the privacy of every visitor, customer, and partner. This policy explains how we collect, safeguard, and responsibly process your personal information.

Website: nasmeddiagnostic.com • Standards: CDSCO Certified & ISO 7

Privacy Commitment Summary

We value your trust and are committed to safeguarding your data. We only collect information necessary to answer product inquiries, provide quotations, and deliver clinical diagnostics support. We do not sell or monetize personal data.

1

Introduction

Nasmed Diagnostics Pvt. Ltd. ("Nasmed", "we", "us", or "our") is a CDSCO-certified manufacturer of premium medical lab disposables, headquartered in Gandhinagar, Gujarat, India. We are committed to protecting the privacy of every visitor, partner, and customer who interacts with our website at nasmeddiagnostic.com.

This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe. By accessing our website or contacting us, you agree to the collection and use of information in accordance with this policy.

2

Information We Collect

We collect information to provide high-quality medical consumable solutions and respond efficiently to customer inquiries:

a) Information You Provide Directly:
  • Full Name: First Name and Last Name.
  • Contact Details: Official Email Address and Phone Number.
  • Organization Details: Hospital, Pathology Lab, Clinic, or Company Name.
  • Inquiry Content: RFQ, product specifications, or feedback submitted through our contact form.
b) Information Collected Automatically:
  • IP address and approximate geographic location.
  • Browser type, version, and operating system.
  • Pages visited, time spent per page, and navigation paths.
  • Referring website or traffic source.
  • Device type (Mobile, Tablet, Desktop).
c) Information via WhatsApp:

When you reach out to us through our direct WhatsApp chat button, we receive your phone number and conversation content for the purpose of answering your diagnostic product inquiries.

3

How We Use Your Information

We use the information we collect strictly for legitimate business and medical manufacturing service purposes:

  • To respond to product inquiries, quotation requests, and technical laboratory questions.
  • To send product brochures, catalogues, or relevant compliance certificates upon request.
  • To process career and job applications submitted through our website.
  • To improve website performance, content, and user experience.
  • To comply with applicable legal and regulatory obligations under Indian law and CDSCO guidelines.
  • To communicate with potential business partners, distributors, and diagnostic laboratories.
Data Protection Guarantee: We do not sell, rent, or trade your personal information to any third party for commercial marketing.
4

Data Sharing & Disclosure

We may share your information only under the following limited and necessary circumstances:

  • Service Providers: Trusted third-party vendors (such as website hosting, email, or analytics providers) who assist us in operating our website, strictly under confidentiality agreements.
  • Legal Requirements: If required by law, court order, or government authority under the Information Technology Act, 2000 or any other applicable Indian regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction.
5

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve it. You can choose to disable cookies through your browser settings at any time; however, some parts of the website may not function properly as a result.

6

Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations. Contact form submissions and inquiry data are typically retained for a period of 2 years unless a longer period is required for business or legal reasons.

7

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Our website uses industry-standard security practices (HTTPS/SSL encryption). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8

Your Rights & Choices

As a user, you hold full rights regarding the personal data we manage:

Right to Access

Request details of the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete data.

Right to Deletion

Request deletion of your personal data, subject to legal obligations.

Grievance Redressal

Raise a grievance if you believe your data has been mishandled.

9

Third-Party Links

Our website may contain links to third-party websites, including our official social media profiles (Instagram, LinkedIn, X/Twitter, YouTube). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised date. We encourage you to review this page periodically.

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